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商品編號： 9-413-099 出版日期： 2013/04/01 作者姓名： Chua, Roy Y. J.;Lau, Dawn 商品類別： Other 商品規格： 14p 再版日期： 2014/04/16 地域： China 產業： Consumer services 個案年度： -
商品敘述：
The director of an interim executive search firm, Chee Lung Tham, faced a clash of culture and management styles when his mainland Chinese client threatened to fire the American interim manager that Tham had assigned. The client, Wong Lung, ran a family-owned garment manufacturing business along with his younger brother, as well as his two overseas-educated children. While Wong needed the American manager''s technology expertise, his own brother and his team of middle managers were showing resistance to the new changes. Meanwhile, the American manager found himself caught in the web of family and company politics, and completing his assignment without the cooperation of the middle management was impossible. How should Tham approach the conflict and bring all sides into a productive working relationship?
涵蓋領域：
Managing conflicts;Family businesses;Management styles;Organizational behavior;Service management
相關資料：
Case Teaching Note, (5-414-045), 20p, by Roy Y. J. Chua, Sharon Mozgai, Dawn Lau
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